Contact our Information Officer
Sous-Chef's Information Officer encourages compliance with POPIA (s55) and deals with requests about personal information. If you are an employee whose information is processed by Sous-Chef on behalf of your employer, please raise requests with your employer first; if that route fails, escalate here.
When to write to us
- You want a copy of the personal information Sous-Chef holds about you (DSAR — POPIA s23)
- You believe information held about you is inaccurate, out-of-date, or excessive (POPIA s24)
- You want to object to processing (POPIA s11(3)) or withdraw consent (POPIA s11(2)(b))
- You believe a security compromise has affected your personal information
- You have a general POPIA question about our service
How to reach us
Email: sous.chef.south.africa@gmail.com
We respond to verified data-subject requests within a reasonable time and aim for 30 days (POPIA s23(1)(b)(i)). We tell you in writing what we did with a correction or deletion request within 30 days (POPIA Regulations, reg 3.6). For security-compromise reports, please mark your email URGENT — SECURITY in the subject line.
Information Regulator
You may also lodge a complaint directly with the Information Regulator (South Africa), on its complaint form (Form 5, at inforegulator.org.za/popia-forms):
- Complaints email: POPIAComplaints@inforegulator.org.za
- Physical address: Woodmead North Office Park, 54 Maxwell Drive Woodmead, Johannesburg, 2191
- Telephone: 010 023 5200 (toll free 0800 017 160)
- Website: inforegulator.org.za